FAQs
What is the Challenge?
How do I edit my profile?
If you need to edit any of your journeys just click on the 'view journeys' button which you'll find under the journey totals of your profile.
How do I join a team?
How do I change my team?
How do I amend my team profile?
Information for Team Administrators can be found under 'more info' in then menu bar.
How do I find out who my team administrator is?
Can we keep an eye on our competitors?
1. Get your team administrator to log-in.
2. Get them to go the profile page of the team you want to 'watch'.
3. Just underneath the team name they'll see a 'Watch this team' button.
4. Click the button.
Now go back to your own team profile and you'll see a section showing the teams you are watching. You'll see how they are doing and how far ahead or behind them you are.
What counts as a "journey"?
If your travel mode is not listed on the home page, get in touch and we can add it for you.
How do I log that I have worked from home?
It's too far for me to walk or cycle to work!
Does a short walk or cycle ride really make any difference?
I don't have a bike, but would like to get one that suits me
What type of bike should I buy?
What do I need to wear for cycling?
Do I have to be part of a team to take part?
If the Challenge has already started. Can I still join?
How are the carbon, calorie and cost savings calculated?
Calorie savings are based on NHS figures for average walking and cycling activity.
Cost calculations are based on AA data regarding the cost of running a car, and use approximate figures based on the average car.